Appendix A summarizes some of the results from the original "You Don't Look Like a Librarian" survey, conducted in 2001 and reported on at the 2002 Annual Special Libraries Association meeting. It also includes the results from a second identical survey, performed in 2008 for comparison purposes over time.
After finding out what we perceive to be patrons' perceptions of librarians, I thought it was time to ask the patrons directly. Appendix B summarizes the results of the 2003 "Where's the Librarian?" survey and follow-up talk given at the 2004 Special Libraries Association meeting.